(Hybrid) Branch Manager

Makmur Wati Laundry · 📍 Ciputat, Banten · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 24.000.000 – Rp 31.000.000 per month
Makmur Wati Laundry is looking for a dynamic and experienced Branch Manager to lead our team in Ciputat. This role offers a hybrid work arrangement, combining office and field responsibilities. The ideal candidate will have a strong background in laundry operations and a passion for delivering exceptional customer service. Join us and be part of a growing laundry business!

📋 Tanggung Jawab Pekerjaan

Manage daily branch operations to ensure smooth and efficient laundry services.,Supervise and mentor a team of staff to maintain high standards of service and productivity.,Coordinate with the central office to ensure consistent brand standards and quality control.,Handle customer inquiries and complaints, ensuring customer satisfaction and loyalty.,Monitor and optimize branch finances, including revenue collection and cost control.,Implement and maintain health and safety protocols for staff and customers.,Conduct regular quality checks to ensure the highest standards of laundry services.,Plan and execute promotional activities to attract and retain customers.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hotel Management, or related field.,Minimum of 5 years of experience in laundry operations or a similar industry.,Proven experience as a Branch Manager or similar leadership role.,Strong knowledge of laundry operations, machinery, and chemicals.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with relevant software and tools for branch management.,Ability to travel for business purposes as needed.

🛠️ Keahlian

Leadership and team managementCustomer service and relationship managementFinancial management and budgetingQuality control and assuranceProblem-solving and decision-makingTime management and organizational skillsTechnical knowledge of laundry equipment and chemicalsMarketing and promotional skills
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